oktik Terms and Conditions

oktik ("we", "us") is an online betting and casino platform committed to providing a safe and entertaining experience for users in Bangladesh. These Terms form a legally binding agreement governing the use of the oktik website, its mobile version, and all associated services.

In these Terms, "platform" refers to the oktik website and all its sub-pages. "User" or "member" refers to any person who uses our services, whether registered or unregistered.

This platform is intended for adults only. Failure to meet the minimum age requirement will result in immediate account closure.

To register with oktik, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide truthful and accurate information.
• Only one account per person is permitted.
• Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• You are registering voluntarily and free of charge.

Account Verification

oktik may at any time request documents for identity verification (such as a national ID card, passport, or other government-issued document). oktik reserves the right to suspend deposits and withdrawals until verification is complete.

If the information provided at registration is found to be false or misleading, the account will be closed and any deposited funds may be forfeited.

oktik is firmly committed to protecting minors from gaming. We take the following steps:

• Date of birth is verified at the time of registration.
• Proof of age is requested in cases of suspicion.
• If a user is confirmed to be a minor, the account will be permanently closed.
• All transactions on an account registered in the name of a minor will be considered void.

Parents are encouraged to use parental control software to prevent their children from accessing this platform.

It is your responsibility to keep your oktik account password and login details completely confidential. Please keep the following in mind:

• Never share your login details with any third party.
• Report any unauthorized access or suspicious activity to us immediately.
• You are responsible for any transactions made from your account by a third party.
• Use a strong password and change it regularly.

Account Sharing is Prohibited

Allowing anyone else to use your account is strictly prohibited. Violation of this rule may result in the account being suspended or permanently closed and the balance being forfeited.

Deposit Rules

The following payment methods are accepted for depositing funds into your oktik account: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳100 (per method).
• The name on the payment method must match the name registered on your account at the time of deposit.
• Deposits made through a third party are not permitted and will be returned.
• All transactions are secured via SSL encryption.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• Additional verification may be required for unusual or suspicious transactions.

Transaction Verification

oktik complies with Know Your Customer (KYC) and Anti-Money Laundering (AML) policies. Account activity is monitored and investigated if unusual patterns are identified.

oktik offers various types of bonuses and promotions subject to the following terms:

Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000.
• The wagering requirement for this bonus is 25 times (25x).
• A minimum deposit of ৳100 is required to receive the bonus.
• The welcome bonus applies only once per account.

General Bonus Terms

• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement has been met.
• Bonus offers are for a limited time and may be changed or cancelled at any time.
• oktik reserves the right to forfeit bonuses and associated winnings in cases of suspected bonus abuse.
• If an attempt is made to claim bonuses from multiple accounts, both accounts will be closed.
• Each promotion may have its own specific terms and conditions, which will be stated on that offer's page.

VIP Program

The oktik VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with weekly cashback benefits:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.
• Diamond: up to 1.0% weekly cashback.

VIP tier progression is determined based on your gaming activity and engagement on the platform. Contact our support team for more details.

All betting and gaming activities on oktik are conducted under the following rules:

General Gaming Rules

• The outcome of all games is determined by a certified Random Number Generator (RNG) — each result is independent and fair.
• If a game or round is left incomplete due to a technical error, oktik will provide a reasonable resolution.
• Exploiting any errors identified in the game interface or software is prohibited.

Sports Betting

• All odds are updated in real time and the odds at the time the bet is confirmed will apply.
• If a match or event is cancelled, the bet amount will be refunded.
• oktik's own rules will apply in the case of abandoned or rescheduled matches.

Live Casino

Live dealer games are streamed in real time. In the event of a disconnection, resolution for any round in progress will be provided in accordance with our technical logs.

The following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Engaging in fraud, match-fixing, or any form of dishonest conduct.
• Abusing the bonus system or attempting to manipulate the system.
• Exploiting software vulnerabilities or technical errors.
• Using automated bots or scripts.
• Using the platform for money laundering or illegal activities.
• Harassing, threatening, or behaving disrespectfully toward other members.
• Operating an account using a third party's identity.
• Attempting to hack or gain unauthorized access to oktik's systems.

Closure at the User's Request

You may voluntarily close your account at any time through our 24/7 live chat support. Before submitting a closure request, please ensure your balance is at zero or in a withdrawable state.

Closure at oktik's Initiative

oktik reserves the right to suspend or close any account under the following circumstances:

• Any violation of these Terms.
• Registration with false information.
• Fraudulent or dishonest activity.
• Being confirmed as a minor.
• Direction from a law enforcement authority.

In the event of account closure, any valid balance will be returned if no violation has been established.

Self-Exclusion

To ensure responsible gaming, you may exclude yourself from the platform for a set period or permanently. Visit our Responsible Gaming page for more details.

oktik is not liable for:

• Loss or disruption caused by issues with your internet connection.
• Access to your account by an unauthorized third party.
• Service disruption due to server maintenance or unexpected technical issues.
• Bets placed based on incorrect odds or amounts displayed as a result of a technical error.

In the above circumstances, oktik's maximum liability will be limited to the original amount of the transaction involved.

Limitation of Liability

Online gaming is a recreational activity. There is no guarantee of income from gaming, and the possibility of loss always exists. Please play within your means.

oktik gives the highest priority to protecting your personal information. Details about how your information is collected, stored, and used can be found on our Privacy Policy page.

In brief, we use your information for:

• Managing your account and verifying your identity.
• Processing transactions and preventing fraud.
• Fulfilling legal obligations.
• Improving the quality of the platform.

We do not sell your information to third parties. Information may only be shared on the basis of legal obligations or your consent.

oktik reserves the right to amend, change, or update these terms and conditions at any time. In the event of changes:

• The date of the latest update will be displayed on this page.
• For significant changes, you may be notified by email.
• Continuing to use the platform after the changes will be considered acceptance of the new terms.

Users are advised to visit this page regularly to stay informed about updates to the terms and conditions.

Applicable Law

These terms and conditions and your relationship with oktik are governed by applicable international online gaming regulations. In the event of any dispute, resolution will be sought through dialogue and arbitration.

For any questions or complaints regarding these terms and conditions, please contact us:

Our support team is always ready to answer any of your questions.